We wish you much pleasure with the purchased items. We constantly strive for quality and immaculate condition. Should you find reason for reclamation in spite of this and want to return items we ask that you pay attention to the following:
In order to guarantee smooth processing, please fill out the return form and include it in your shipment.
Please do not send us a package carriage forward, but contact us prior to the return shipment.
Important legal information: Both the filling in the return form as well as contacting us prior to return shipment are no mandatory requirements for the effective exercise of your right of return. You can also return the goods carriage forward and / or without giving reasons.
In case of an already performed payment, please also state your bank information so that we can transfer the shipping costs and the amount of the credit.
If you have questions simply write an e-mail to firstname.lastname@example.org or phone us at:
+40 764 627 093
(If you would like to cancel the contract, please fill out this form and send it back.)
I/we hereby annul (*) my/our (*) closed contract of the purchase of the following Merchandise (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer/buyer(s)
Address of the consumer/buyer(s)
Signature of the consumer/buyer(s) (only by a notice on paper)
(*) Strike out if not appropriate